Member Support
How to Submit a Claim
Submit your FLIMAS medical claim quickly and easily using any of the available channels below.
Before You Submit
Tips for Submitting a Medical Claim
To avoid delays, please make sure your claim is complete and accurate.
1
Ensure your banking details are correct
Claims refunds can only be processed where valid member banking details are available.
2
Check your claim and receipt
Ensure your membership number, treatment date, provider details, amount charged, and proof of payment are clearly shown.
3
Attach all required documents
Include receipts, invoices, prescriptions, referral letters, doctor’s notes, or any supporting documentation where applicable.
4
Keep copies for your records
Always keep copies of submitted claims and supporting documents for future reference.
Claim Submission Checklist
- Your full name and membership number are clearly indicated.
- The claim form is signed by the member or guardian.
- The treatment date is shown.
- The provider stamp and signature are included.
- The amount charged is clear.
- Receipts or proof of payment are attached.
- Referral letters are attached where required.
Need help with your claim?
Our team is ready to assist you with claim submissions and member support.